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How to find Auto Repair Shop in Marietta GA $25 OFF Any Service for 1st Time Clients at NAPA's Premier Service Center | AAA Approved Auto Repair Marietta GA 770-428-2520 located at 1280 Powder Springs Rd Marietta GA 30064 Is it any wonder that more people these days are searching for a guide book to assist them to locate a reliable auto repair shop in marietta ga? So lets start off our journey and answer the question: Just how do you find a good quality auto repair shop? Firstly, you can start looking for a repair shop before you need one Exactly why? Simply because making a sound choice is a lot more difficult when you find yourself faced with a broken down vehicle or truck that carries your loved ones and gets you to work Wise judgements are made after considering the facts Crisis situations generate a difficult environment that thwarts clear and decisive action Call up local area repair shops in your area and ask them all what professional automotive repair associations they belong to Membership in such associations as: 'NAPA Autocare,' 'ASA,' 'Parts Plus,' 'AAA,' or 'TechNet' indicates the shop has achieved the requirements of membership For example, to become a AAA Approved Auto Repair Facility, a shop will need to undergo an extensive examination find a auto shop marietta ga In addition to having state-of-the-art equipment, training, qualified technicians, along with information systems in place, the shop needs to rank high with its customers AAA contacts about one hundred of the shop's recent customers and conducts a CSI (Consumer Satisfaction Index) analysis They question the customers such questions as: � Was the estimate precise when compared to the actual bill? � Was the job performed on time? � Did they repair it right the first time? � What sort of warranty did they provide you with? � Was the shop neat and presentable? � Did they give you a ride to work or somewhere you needed to be? � Was there a comfortable, enjoyable, and clean waiting space? In the event that repair shop passes the test, it will hang the "AAA Approved" shingle As you have seen, membership in associations similar to this can be described as important qualifier when researching a facility Go to the shop(s) you are interested in Do you find it neat and organized? Or does it appear like it needs to be condemned by means of the health department? Ask their own clients, "Why do you do business with this shop?" Answers such as: "They are the cheapest" "They make a lot of special deals" "Because the owner is really a good friend of my father's" lack much credibility Seek out this sort of responses as: "They fix my car or truck properly the first time" "I can trust them to complete the job at a reasonable cost" "They encouraged my inquires as well as concerns and make time to respond" "There are never any unexpected surprises when I come to pick up the car" "They make clear in ordinary English precisely what the problem is and what my choices are patiently" Good "word of mouth" such as this is an excellent qualifier While at the facility, seek out certifications displayed on the walls tires marietta ga If they have none, ask to view their qualifications This will tell you a good deal concerning the shop Just what shingles and certifications is it advisable to seek out? � Do the mechanics have official certification from ASE, Delco, ASP, and/or manufacturers like GM, Ford, Chrysler, Toyota, Nissan, etc? � Do they have after market education from such leaders as NAPA/Echlin, Moog, Carquest, TRW, or Bendix? � What about continued training from a technical training program or college? These shingles are usually evidence that the technicians have taken the initiative to "go past the call of duty" whilst keeping up with changes in their field Not only are they trained in the most recent technology, but additionally they demonstrate an intense interest and pride on their work They are fully aware how to fix your car or truck Continued education/certifications furthermore convey that this operator of a shop cares about the quality of the work, simply because usually he is the one that foots the bill for extended education In addition, look for membership in such associations as the BBB (Better Business Bureau), SAE (Society of Automotive Engineers), ATEA (Automotive Technology and Energy Association), and ASE (The Institute for Automotive Service Excellence) Participation with these associations reveals that this owner of the repair shop really cares about the calibre of the work, and very likely operates by way of a code of ethics as required by the organization Moreover, membership in these organizations generally requires that a shop subject itself to a arbitration procedure that is binding, in case the need for arbitration between customer and shop arise Another factor to consider when choosing a repair facility is the equipment Does the store have state-of-the-art equipment for example portable computer scanners along with diagnosis software program, logic probes, digital volt-ohm meters, lab scopes, and on-line laptop or computer systems like Alldata, or Mitchell-On-Demand? Don't be afraid to ask the shop if they have this equipment These systems and tools are required to diagnose and repair your hi-tech car or truck precisely Without them, fixing your car or truck may be a hit-and-miss proposition Another issue that arises when scouting for a mechanic shop is the price Assume you do know that your automobile requires a timing belt replaced You call around to a number of locations and you obtain a price to do the job over the telephone let's say that you obtain prices of $350, $327, $297, and $197 Incredible! Why such a variation between the first 3 and the last?! If you run across a significant price deviation, discover: � How do the warranties compare and contrast? Is the warranty just local or nationwide? � What brand name parts are being quoted How does the workmanship and quality associated with the parts compare? � Does the shop have the equipment and training to do the job? � Does the shop employ qualified mechanics? - Does the shop have positive reviews when researched on Google? Don't forget you get what you pay for That is the fundamental law of business, as rock solid as the law of gravity [www.seos.mobi automobile repair marietta ga] Be sure you know why the differences exist; only then are you ready to make an educated final choice on auto repairs Finally, Let me touch upon the significance of building relationships When customers and repair shops take the time to build relationships over a cup of coffee, watching families grow up, exchanging gifts over the holidays, or maybe sharing the loss of a shared friend trust and shared respect grow Now when the customer calls having a problem, the shop responds to the needs, even though they could have a full work load for that day or week Or, maybe the client has a vehicle that really needs major work The shop then becomes an advisor for the customer, suggesting the best repair alternatives in accordance with the customer's need, budget, and also the condition of the car or truck When the time comes to buy a motor vehicle, the shop will inspect the vehicle out for that customer and assess its integrity Don't float around attempting to find the 'best deal!' The 'best deal' is revealed in competent auto repair! Deal shopping is shortsighted and in the end the most costly way to do car repair business I highly encourage you to find a top notch repair shop, where you're able to enjoy the advantages of a good working relationship It will likely be like coming in out of a driving rain where you're safe and sound, realizing that your best interest is at heart I enjoy doing business like that I'm sure you do too Give us a try at NAPA's Premier Service Center | AAA Approved Auto Repair Marietta GA located at 1280 Powder Springs Rd Marietta GA 30064 Call us today: 770-428-2520 First time customers get $25 OFF any service or repair of their choice