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How To Find a Auto Repair Shop in Marietta GA $25 OFF Any Service for 1st Time Clients at NAPA's Premier Service Center | AAA Approved Auto Repair Marietta GA 770-428-2520 located at 1280 Powder Springs Rd Marietta GA 30064 Is it any wonder that more people these days are trying to find a guide book to assist them to locate a dependable auto repair shop in marietta ga? So lets start the journey and answer the question: How does one locate a great quality auto repair center? To start with, you can start shopping for a repair facility before you'll need one The reason why? Because coming up with a wise choice is a lot more difficult when you are faced with a broken down vehicle or truck that transports all your family and gets you to work Smart choices are made after considering the facts Emergency situations produce an emotional environment that thwarts clear and decisive action Call up neighboring repair shops in your town and ask them all what professional automotive repair associations they are part of Membership in such organizations as: 'NAPA Autocare,' 'ASA,' 'Parts Plus,' 'AAA,' or 'TechNet' suggests the shop has satisfied the benchmarks of membership For example, becoming a AAA Approved Auto Repair Facility, a facility need to undergo an extensive investigating procedure In addition to having state-of-the-art tools, training, qualified mechanics, in addition to information systems in place, the shop will have to score high with its customers AAA contacts about one hundred of the shop's most current clients and performs a CSI (Consumer Satisfaction Index) study They will ask the customers such questions as: � Was the estimate precise in comparison to the actual invoice? � Was the job completed in a timely manner? � Did they repair it perfectly the very first time? � What sort of warranty did they give you? � Was the shop clean and presentable? � Did they provide for a ride to work or someplace you needed to be? � Was there a comfortable, pleasurable, and thoroughly clean waiting area? If the repair facility passes the exam, it will hang the "AAA Approved" shingle Essentially, membership in associations similar to this is actually a noteworthy qualifier when looking for a facility Go to the shop(s) you find attractive Does it look clean and orderly? Or does it appear like it needs to be condemned by the health department? Ask their customers, "Why do you do business with this particular facility?" Answers for instance: "They are the cheapest" "They provide a lot of special offers" "Because the owner is really a friend of my dads" automotive repair marietta ga don't have much credibility Try to find such responses as: "They fix my car or truck correctly the very first time" "I can have confidence in them to complete the job at a reasonable price" "They welcome my questions as well as concerns and make time to respond to them" "There will never be any surprises once i go to get the vehicle" "They describe in simple English what the problem is and what my options are with patience" Good "word of mouth" such as this is an effective qualifier While at the shop, seek out certifications shown on the wall In case they have none, ask to view their credentials This will tell you a whole lot with regards to the facility What shingles and qualification should you search for? � Do the technicians have certificates from ASE, Delco, ASP, and/or manufacturers for example , GM, Ford, Chrysler, Toyota, Nissan, etc? � Do they have after market instruction from such leaders as NAPA/Echlin, Moog, Carquest, TRW, or Bendix? � What about ongoing education coming from a technical training course or college? These shingles are generally proof of the fact that technicians have taken the effort to "go beyond the call of duty" and keep up with changes in their field repair shop marietta ga Not only are they trained in the newest technology, but additionally they show an intense interest and pride with their work They know the best way to fix your automobile Ongoing education/certifications also show that this owner of a shop cares about the quality of the work, simply because usually he is the individual that foots the bill for extensive education In addition, look for membership in such associations as the BBB (Better Business Bureau), SAE (Society of Automotive Engineers), ATEA (Automotive Technology and Energy Association), and ASE (The Institute for Automotive Service Excellence) Involvement with these associations reveals that this owner of the repair facility really cares about the level of the work, and most likely operates by way of a code of ethics as required by the organization Moreover, membership in these associations usually mandates that a shop subject itself to a arbitration procedure that is binding, when the need for arbitration between customer and shop arise Another factor to consider when selecting a repair shop is the equipment Does the shop have state-of-the-art tools for example hand-held computer scanning devices as well as diagnosis software programs, logic probes, digital volt-ohm meters, lab scopes, and on-line computer systems like Alldata, or Mitchell-On-Demand? You shouldn't be afraid to question the shop if they have this equipment These systems and tools are essential to diagnose and repair your hi-tech car or truck precisely With out them, repairing your vehicle may be a hit-and-miss proposition The next issue that arises when selecting a mechanic shop may be the price Let's say that you do know your automobile requires a timing belt replaced You call around to several stores and you get a price for the job over the telephone assume you obtain prices of $350, $327, $297, and $197 Whoa! Why such a variation between the first 3 and the last?! Whenever you run across a significant price contrast, determine: � How do the guarantees compare and contrast? Is the warranty just local or nationwide? � What brand name parts have been estimated How does the workmanship and quality associated with the parts compare? � Does the shop have the equipment and training for the job? � Does the shop employ competent mechanics? - Does the shop have positive reviews when searched on the internet? Bear in mind you will get what you pay for That is a fundamental law of business, as dependable as the law of gravity You need to know why the differences exist; only then is it time to make an educated final choice on repairs car repair marietta ga Finally, I'd like to comment on the importance of building relationships When customers and repair shops invest time to build relationships over a cup of coffee, watching families grow up, exchanging gifts during the holidays, or maybe sharing the loss of a shared good friend trust and shared respect grow Now when the customer phone calls with a problem, the shop responds to the needs, even though they may have a full work load for that day or week Or, possibly the client has a auto that will need major work The shop then turns into an advisor for the customer, suggesting the most effective service alternatives in accordance with the customer's need, spending budget, and also the condition of the automobile When it's time to buy a vehicle, the shop will inspect the vehicle out for the customer and assess its condition Don't float around trying to uncover the 'best deal!' The 'best deal' is found in competent auto repair! Deal shopping is shortsighted and in the long run the most costly way to do car repair business I strongly urge you to identify a top quality repair shop, where you're in a position to reap the benefits of a good working relationship It will be like coming in out of a driving rain where you stand safe and sound, with the knowledge that your best interest is at heart I enjoy conducting business this way I'm certain you do too Give us a try at NAPA's Premier Service Center | AAA Approved Auto Repair Marietta GA located at 1280 Powder Springs Rd Marietta GA 30064 Call us today: 770-428-2520 First time customers get $25 OFF any service or repair of their choice